FAQ

Step 0
​Download the Novlee mobile app + create an account in the mobile app.

Step 1
Scan the QR code located on the back of the detector.​

Step 3
Insert the 3 batteries into the detector.
Be sure to respect the polarities.

Step 4
Remove the protective sticker from one of the Velcro fastening strips.
Glue this strip to the back at the top of your detector.

Step 5
Remove the protective sticker from the 2nd Velcro fastening strip then place the Velcro against the other part.

Step 6

Attach the detector to the bottom of your mailbox, centered and the lower edge of the detecAttention very important step:tor must rest on the floor of the mailbox. If you have a small edge set as low as possible between 0-3mm.

You can also attach the detector to the front door in the same way.

Please note if you have an anti-humidity mat or a honeycomb matrix, please attach the detector to the back of your mailbox but so that the detector is raised by at least the thickness of the mat or of the matrix.

 

Step 7
Attention very important step:
Press the button on the left of your detector once, as soon as the green LED flashes, immediately close the mailbox door.

Patientez le temps de l'initialisation du détecteur environ 30-60 secondes.
Step 8

Customize your Novlee detector

 

Attention :
If you do detection tests please do not do them too close together otherwise you will have abnormal operation.
Our program is optimized for normal mailbox use.
Please wait 1 minute between each detection and action on your part (deposit and withdrawal).